Privacy Policy

Introduction

BoxTech Boxing Fitness ("we", "our", "us") is committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

What Information We Collect

We may collect the following types of personal information:

• Full name and contact details (email, phone number, address)

• ID number or date of birth (for age verification if under 18)

• Health-related information for training suitability

• Emergency contact details

• Payment and billing details

• Website usage data (cookies, IP address, browsing activity)

How We Use Your Information

Your data is collected for the following purposes:

• To book and manage training sessions or memberships

• To communicate with you about schedules, cancellations, or promotions

• To personalise your fitness experience and ensure your safety

• To process payments and issue invoices

• To comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

Data Sharing & Third Parties

We may share your data:

• With trusted third-party service providers (e.g. payment gateways, booking systems)

• If required by law or court order

• To protect our rights, safety, or the rights of others

All third-party providers are vetted to comply with POPIA and protect your information.

Data Security

We take data protection seriously and implement physical, electronic, and managerial safeguards to prevent:

• Unauthorised access or disclosure

• Accidental loss or destruction

• Unlawful processing

All data is stored securely with encrypted access.

Your Rights Under POPIA

You have the right to:

• Access your personal data

• Correct or update your information

• Request deletion or restrict processing (unless required by law)

• Object to direct marketing communications

• Lodge a complaint with the Information Regulator of South Africa

Cookies and Website Analytics

We may use cookies and analytics tools to:

• Understand how visitors use our site

• Improve website performance and user experience

You can manage or disable cookies in your browser settings.

Retention of Information

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Changes to This Policy

This Privacy Policy may be updated periodically. Any significant changes will be posted on our website with an updated revision date. Continued use of the website or services indicates acceptance of any changes.

Contact Us

If you have questions about this policy or how your data is handled, please contact:

- Julian Port
📍 BoxTech Boxing Fitness, Benoni, South Africa